CVE-2026-48558 - SimpleHelp Authentication Bypass Vulnerability
Project:SimpleHelp
Product:SimpleHelp
Date Added:2026-06-29Due Date:2026-07-02Last Updated:July 3, 2026
Vulnerability Name
SimpleHelp Authentication Bypass Vulnerability
Description
SimpleHelp contains an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication.
Known To Be Used in Ransomware Campaigns?
Unknown
Action
Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Additional Notes
https://simple-help.com/security/simplehelp-security-update-2026-05
BOD 26-04: https://www.cisa.gov/news-events/directives/bod-26-04-prioritizing-security-updates-based-risk
Forensics Triage Requirements: https://www.cisa.gov/news-events/directives/bod-26-04-implementation-guidance-prioritizing-security-updates-based-risk
https://nvd.nist.gov/vuln/detail/CVE-2026-48558