CVE-2026-102490—Zammad GmbH Zammad Improper Privilege Management Vulnerability

Vulnerability Name

Zammad GmbH Zammad Improper Privilege Management Vulnerability

Description

Zammad GmbH Zammad contains an improper privilege management vulnerability that can allow the local zammad user to escalate privileges to root. This vulnerability can be chained with CVE-2026-102489.

Known To Be Used in Ransomware Campaigns?

Ransomware Status:

Unknown

Action

Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.

Additional Notes

• https://zammad.com/en/product/releases/
• https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2
• BOD 26-04: https://www.cisa.gov/news-events/directives/bod-26-04-prioritizing-security-updates-based-risk
• Forensics Triage Requirements: https://www.cisa.gov/news-events/directives/bod-26-04-implementation-guidance-prioritizing-security-updates-based-risk
• https://nvd.nist.gov/vuln/detail/CVE-2026-102490

Related Weaknesses

• CWE-269