CVE-2024-57728 - SimpleHelp Path Traversal Vulnerability

Vulnerability Name

SimpleHelp Path Traversal Vulnerability

Description

SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Known To Be Used in Ransomware Campaigns?

Known

Action

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Additional Notes

https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier

https://nvd.nist.gov/vuln/detail/CVE-2024-57728

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