CVE-2024-57727—SimpleHelp Path Traversal Vulnerability

Vulnerability Name

SimpleHelp Path Traversal Vulnerability

Description

SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.

Known To Be Used in Ransomware Campaigns?

Ransomware Status:

KNOWN

Action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Additional Notes

• https://simple-help.com/kb---security-vulnerabilities-01-2025
• Additional CISA Mitigation Instructions: https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-163a
• https://nvd.nist.gov/vuln/detail/CVE-2024-57727

Related News Articles

• INC Ransomware Emerges as Major RaaS Threat in 2026 with 830+ Victims Since 2023June 18, 2026
• China-Linked Storm-1175 Exploits Zero-Days to Rapidly Deploy Medusa RansomwareApril 7, 2026
• Microsoft links Medusa ransomware affiliate to zero-day attacksApril 6, 2026
• Ransomware Gangs Exploit Unpatched SimpleHelp Flaws to Target Victims with Double ExtortionJune 13, 2025
• Former Black Basta Members Use Microsoft Teams and Python Scripts in 2025 AttacksJune 11, 2025

Related Weaknesses

• CWE-22