CVE-2024-57726—SimpleHelp Missing Authorization Vulnerability

Vulnerability Name

SimpleHelp Missing Authorization Vulnerability

Description

SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Known To Be Used in Ransomware Campaigns?

Ransomware Status:

KNOWN

Action

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Additional Notes

• https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
• https://nvd.nist.gov/vuln/detail/CVE-2024-57726

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Related Weaknesses

• CWE-862