CVE-2024-28987 - SolarWinds Web Help Desk Hardcoded Credential Vulnerability

Project:SolarWinds

Product:Web Help Desk

Date Added:2024-10-15Due Date:2024-11-05Last Updated:June 21, 2025

Vulnerability Name

SolarWinds Web Help Desk Hardcoded Credential Vulnerability

Description

SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data.

Known To Be Used in Ransomware Campaigns?

Unknown

Action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Additional Notes

https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987

https://nvd.nist.gov/vuln/detail/CVE-2024-28987

Related News Articles

SolarWinds Fixes Four Critical Web Help Desk Flaws With Unauthenticated RCE and Auth BypassJanuary 29, 2026

SolarWinds fixes critical Web Help Desk RCE vulnerabilities, upgrade ASAP!January 29, 2026

SolarWinds Web Help Desk flaw is now exploited in attacksOctober 16, 2024

CISA Warns of Active Exploitation in SolarWinds Help Desk Software VulnerabilityOctober 16, 2024

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