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CVE-2024-28986 - SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability

Project:SolarWinds

Product:Web Help Desk

Date Added:2024-08-15Due Date:2024-09-05

Vulnerability Name

SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability

Description

SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.

Known To Be Used in Ransomware Campaigns?

Unknown

Action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Additional Notes

https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986

https://nvd.nist.gov/vuln/detail/CVE-2024-28986

Related News Articles

SolarWinds fixes critical Web Help Desk RCE vulnerability (CVE-2025-26399)September 24, 2025

SolarWinds Releases Hotfix for Critical CVE-2025-26399 Remote Code Execution FlawSeptember 23, 2025

SolarWinds releases third patch to fix Web Help Desk RCE bugSeptember 23, 2025

CISA Warns of Active Exploitation in SolarWinds Help Desk Software VulnerabilityOctober 16, 2024

PoC for critical SolarWinds Web Help Desk vulnerability released (CVE-2024-28987)September 25, 2024